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Privacy Policy

Policies 365

Introduction

Policies 365 (hereinafter referred to as "Policies 365," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, handle, and disclose your information when you use our website, mobile applications, and other online services (collectively referred to as the "Platform").

Compliance with Laws

This Privacy Policy is published in compliance with:

• The Information Technology Act, 2000
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPDI Rules"), as amended from time to time
• Digital Personal Data Protection Act, 2023
• IRDAI (Insurance Broker) Regulations, 2018
• Insurance Act of 1938 - few sections are included in Broker regulations 2018

By using our Platform and/or registering on our website, you agree to this Privacy Policy.

Collection of Personal Information

Policies 365 will store and collect your personal data.

We collect and store your personal information provided by you from time to time to offer a safe, efficient, and customized experience. This may include:

• Contact details such as name, email address, mailing address, phone number, and IP address.
• Government-issued identity documents like PAN, Aadhaar, driver's license, voter ID card, etc.
• Non-personally identifiable information such as browser name, operating system, and internet service provider.
• Financial information for payment purposes.

Use of Personal Information

We may use your information for the following purposes:

• To personalize your experience on our Platform.
• To improve our products and services.
• To facilitate identity verification and know-your-customer procedures.
• To improve customer service.
• To send you information and updates about our products and services.
• To send periodic communication such as newsletters and promotional offers.
• To contact you via email, phone, or SMS for information related to the product you have opted for.
• To fulfill our obligations under agreements with third parties and comply with legal obligations.

Information Sharing and Disclosure

We may share your information without obtaining your prior consent in the following circumstances:

• When required by law or by any court or governmental agency.
• In case Policies 365 is acquired by or merged with another company.
• To our partners, affiliates, employees, consultants, contractors, and service providers who are bound by contractual obligations to keep your information confidential.
• For purposes such as detecting identity theft, fraud, and other illegal acts.

Cookies and Log Files

We use cookies and log files to track user preferences, improve site functionality, and analyze trends. Cookies do not contain personally identifiable information. Log files include IP addresses, browser type, and timestamps, which help us understand user movements and improve our services.

Security

We employ appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and unfortunately, we cannot guarantee absolute security.

Email Opt-Out

If you no longer wish to receive marketing information from us, please email your request to contact@policies365.com. It may take up to 5 working days to process your request.

Retention of Personal Information

We will retain your personal information as long as necessary for the purposes described above and to comply with legal obligations.

Changes to this Privacy Policy

Policies 365 reserves the right to change this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. We encourage you to review this policy periodically.

Links to Other Websites

Our Platform may contain links to other websites. Policies 365 is not responsible for the privacy practices of these websites. We encourage you to read their privacy policies when you visit them.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: