Insurance should be accessible wherever customers are. That is why we connect with customers through multiple channels, including:
- Policies365.com
- POSP network
- Call centre
- Relationship managers
- Digital channels
- On-ground customer touchpoints
At Policies365, we believe insurance should be easy to understand and easier to access.
We help individuals, families, and businesses find insurance solutions that match their needs. Our approach combines digital convenience with expert guidance, helping customers make informed insurance decisions with confidence.
From choosing the right policy to getting support when it matters, we aim to make your insurance journey simple, transparent, and hassle-free.
Making Insurance Simple and Accessible
Our vision is to become one of India’s most trusted and preferred insurance platforms.
We aim to support India’s vision of “Insurance for All by 2047” by making insurance easier to understand, access, and purchase.
We work towards this vision through:
We want more individuals, families, and businesses to have access to the protection they need.
A Journey Built on Growth and Trust
Every milestone reflects the trust our customers, partners, and people place in us.
At Policies365, we pride ourselves on fostering a positive, dynamic work environment that has earned us the Great Place to Work certification.
We have served and supported more than 3,75,000+ customers across India, and our customer community continues to grow.
Our network of insurance partners helps us provide customers with access to a wide range of insurance products and coverage options.
Insurance should be accessible wherever customers are. That is why we connect with customers through multiple channels, including:
Our Core Values Shape Every Customer Experience.
Customers are at the centre of everything we do.
We focus on understanding their needs and helping them find insurance solutions that are relevant to them.
Insurance can sometimes feel complicated.
We aim to make it simpler by communicating policy features, coverage, benefits, and important terms clearly.
We use technology to simplify insurance journeys.
Our goal is to make insurance processes faster, easier, and more convenient for customers.
Insurance matters most when you need support.
We aim to stand by our customers throughout their insurance journey, including during claims and renewals.
We also help customers explore:
Leadership Built on Experience, Trust and Vision
Strong leadership has played an important role in the growth of Navnit Group and Navnit Insurance Broking.

Chairman
With more than five decades of leadership experience, Mr. Navnit Kachalia has played a key role in the growth and diversification of the Navnit Group.
His leadership has helped build a business legacy based on trust, strong relationships, ethical practices, and long-term value creation.
Under his guidance, Navnit Insurance Broking Pvt. Ltd. has continued to strengthen its presence in the insurance sector.
His focus on customer relationships, transparency, innovation, and service continues to guide the organisation as it evolves with changing customer needs.

Director
Mr. Ashish Kachalia plays an important role in shaping the organisation's strategy, operations, and future growth.
With a strong focus on innovation and digital transformation, he has contributed to the development of modern insurance distribution channels, including Policies365.
His approach focuses on:
His leadership continues to support the organisation's goal of delivering simpler and more customer-focused insurance solutions.
Experience That Drives Us Forward
Our leadership team brings together experience across insurance, sales, operations, compliance, partnerships, investment, and reinsurance.
They are supported by 200+ dedicated professionals working towards a common goal: delivering better insurance experiences for our customers.
As part of the wider Navnit Group, our team also benefits from the knowledge, experience, and capabilities of a workforce of 3,000+ people.
Great Service Starts with Great People
At Navnit Insurance Broking, we believe a strong customer experience begins with a strong team.
Our Great Place to Work certification reflects our efforts to create a workplace where employees feel supported, respected, and empowered to grow.
We focus on building a culture that encourages:
When our people grow, our ability to serve customers grows with them.
